Privacy Policy

Confidentiality and security are just as important to MYCOMM as a successful trip or event is to you. Therefore, we ensure that the technical and organizational measures in place respect your data protection rights. Below, you will find details regarding our privacy policy. However, please do not hesitate to contact us (info@mycomm.fr) if you have any questions or requests concerning your personal data stored with us.

Forms

By filling out a contact form on our websites (business.mycomm.fr and mycomm.fr) or other sites belonging to MYCOMM, you agree and accept that we may collect, process, store, and/or use the personal data submitted in accordance with the rules outlined below.
By giving us your consent, you also retain the right to rectification, the right to be forgotten, and/or the right to have your personal data deleted

Cookies

By accepting the use of cookies on our website, you agree that certain data will be automatically collected as a result of your actions on the site:

  • The address of the page you visit on our website
  • The address of the website you visited immediately before (the « referrer »)
  • The date and time of your visit
  • Your device properties, particularly the operating system, the browser used, and the size of your browser window
  • Your device’s IP address
 

The primary purpose of collecting your personal data is to provide you with a personalized experience when exploring our trips and offers and to be able to respond to your contact requests. To this end, you agree that we may use your personal data to:

 

  • Personalize, assess, and improve our services, content, and materials
  • Analyze the volume and history of your use of our services
  • Inform you about our services and those of our partner companies
  • Prevent, detect, and investigate any potentially prohibited and illegal activities or those contrary to best practices, and ensure compliance with our terms of use and our email policy
  • Comply with our legal and regulatory obligations

Newsletter

For our newsletters, we process your personal data based on the explicit consent you have given for this purpose. You can easily unsubscribe by following the opt-out links included in each of these emails.

Geolocation

Our travel application « MYCOMM » may collect your geolocation information to provide real-time alerts and personalized assistance based on your location, even when the app is closed. This option can be modified in the app settings.

Recipients of Your Data

The personal data collected on the website is intended for MYCOMM’s use and may be transmitted to subcontractor companies that MYCOMM engages for service execution. MYCOMM ensures compliance with data protection requirements for all its subcontractor companies.

We do not sell or rent your personal data to third parties for marketing purposes, and we never have. Furthermore, MYCOMM does not disclose your personal data to third parties, except in the following cases:

  1. You (or your account administrator acting on your behalf) request or authorize disclosure
  2. Disclosure is required to process transactions or provide services you have requested
  3. MYCOMM is compelled by a government authority or regulatory body due to a court order, subpoena, or other similar legal or regulatory requirements, or to establish or defend a legal claim
  4. The third party acts as an agent or subcontractor of MYCOMM in the execution of services

Your Data Protection Rights

In accordance with the French Data Protection Act and the European General Data Protection Regulation (GDPR) 2016/679, you have the right to access, rectify, and delete your personal data. You can exercise these rights by sending us an email at info@mycomm.fr. Your requests will be processed within 30 days. We may ask you to accompany your request with a photocopy of proof of identity or authority.

Data Retention

MYCOMM collects your personal data for the purpose of fulfilling its contractual obligations, as well as to gather information on how and how often our services are used. We store this data in active databases, log files, or other file types as long as you use our services.

You will be able to access your personal data as long as your account remains active and for a period that may vary depending on the type of data concerned. The hosting servers where MYCOMM processes and stores databases are exclusively located within the European Union.